The Fleet

Group S	Group A	Group B
Group C	Group D	Group E
Group M	Group H	Group N
Group W

Rates 2009 high season
Valid until 31 October 2009

The above rates include:

Standard Rates include TLW, CDW and PAI
Super Rates include STLW, SCDW and PAI
Stamp Duty
Europ Assist
Tourism levy
VAT
Airport surcharge
Inbound Guide and Travellers booklet
Maps and Driving Directions

The above rates exclude:

Rental Deposit plus excess for standard cover N$2000
Contract Fee N$40
Stamp duty: N$5
Additional Driver per driver per rental N$175
Young Driver Surcharge (18-20) per day N$135
Baby seat and Booster Seat per rental N$200
Claim Handling Fee per occurrence N$500
Please refer to one way fee matrix for deliveries in outlying areas
One way fees within Namibia available on request
One Way Cross Border Fee to Botswana, Gaborone N$3800
One Way Cross Border Fee to Francistown and Maun Request
One Way Cross Border Fee to Kasane Request
One Way Cross Border Fee to SA, Swaziland and Lesotho N$3500
Cross Border Authorization letter N$1000
Water, Sand and Undercarriage Damage
Towing Charges (If not mechanical)
Tyre and Windscreen Waiver per day N$100
Fine Handling fee N$175

The daily rates are calculated in 24-hour cycles from time of pick up to time of drop off.
Rates are quoted in Namibian Dollars and inclusive of taxes. These taxes may be changed without prior notice in accordance with government legislation. Should the tax rate change, the rates will be recalculated accordingly

Useful information/extra charges

General Conditions
The full standard rental conditions are listed on the back of the Rental Agreement.
Extending Your Rental Period
To extend your rental period, please advise your Budget agent failing which your insurance cover will lapse.
Cross Border Rentals
If you intend to drive into South Africa, Swaziland, Lesotho or Botswana in your Budget vehicle, please contact us for a letter of authorisation.
Note: Please note that cross border rentals are not allowed into Mozambique, Angola, Zambia or Malawi.
Only vehicle groups S and A may cross the border into Zimbabwe. A letter of authorisation is required from Budget Rent a Car and conditions will apply.
Termination of Rental
Please allow at least 15 minutes to return the vehicle and to settle final charges.
Please ensure that the keys are handed to Budget personnel only, preferably someone inside the Budget rental location.
Accident and Emergency Procedures
Secure emergency assistance: If you or the occupants of your vehicle require medical attention, contact Medical Rescue immediately on the relevant number below:
Medical Rescue South Africa 0800 115 767
Medical Rescue Namibia 061 230 505
Medical Rescue Botswana 301 601
For your convenience and safety, these telephone numbers are also recorded:
On the license disc on the inside of the windscreen
On a sticker on the right side of the driver-s window
On any Budget Map
On the key ring tag
In the event of an accident, please note the following:
Once you have received medical attention, please report the accident to your nearest Budget rental agent who will give you a step by step guide to the emergency procedure. Please do not allow the vehicle to be towed away without consent from the Budget agent.
For quick and easy assistance, please have the following information available:
The registration of the vehicle (which is also on the key ring)
The position or location of the vehicle. Where possible, please provide street names and easily visible landmarks. Should you feel uncomfortable about divulging personal information in the event of an accident, please note you are not obliged to do so. All you need supply the relevant parties involved is the fact that the car is rented from Budget Rent a Car, and your rental agreement number. Only the police and Budget need know personal information.
Complete the accident claim form:
Each information pack received at the time of rental contains a form, which should be filled out and delivered to your Budget agent as soon after the accident as possible.
Please take note of the following:
Remember to make a note of the particulars of any other parties involved in the accident If repairs are necessary, please obtain prior authorisation from Budget. The accident must be reported to the nearest Police Station within 24 hours.
Safety Precautions
Keep vehicle doors locked at all times.
Do not leave luggage or valuables visible in the vehicle.
Remove all belongings from the vehicle overnight and secure them in your hotel.
Never hand keys to hotel personnel or leave them at hotel reception desks.
Please do not allow hotel staff to park your vehicle.
Do not leave your keys in your hotel room; keep the keys on you at all times.
Do not give lifts to strangers or hitchhikers.
Driving Guidelines in Namibia and South Africa
We drive on the left hand side of the road and overtake on the right.
Traffic police use cameras and radar to enforce speed control. Speeding fines are substantial and will be debited to your account.
The legal blood \ alcohol level for drivers is 0.05 (0.05mg alcohol to 100ml blood). Substantial fines and prison sentences are imposed for driving a vehicle while exceeding this limit.
All vehicle occupants are required to wear safety belts at all times. Fines are imposed for non compliance. 
Road signs are similar to the European system. Please refer to the traffic signs given on the inside back cover of the "Useful Information" brochure which you will be given at the time of rental.
Drivers are required by law to carry their drivers license with them at all times while driving.
Fuel (Gasoline) and Tyre Pressure
Most fuel filling stations in cities, major towns and along National roads (N routes) are open 24 hours. Those in rural areas are likely to close at 18h00 and re open at 08h00.
Unleaded fuel is available in South Africa, Namibia and Botswana and is the preferred fuel for all Budget vehicles. In South Africa, fuel may be purchased only in South African Rands and in Namibia, only in Namibian Dollars. Likewise, in Botswana, fuel may only be purchased in Botswana Pula. Bank credit cards are not accepted at fuel filling stations.
The recommended fuel grade and tyre pressure for your vehicle are specified in one of the following places in your vehicle:
On a sticker on the inside of the driver-s door.
In the vehicle manual guide, situated in the glove compartment.
On a sticker on the inside of the fuel cap.
VAT (Value Added Tax)
VAT is levied on most goods and services at a rate of 14% (SA) and 15% (Namibia). Retailers and service providers are required to state explicitly whether VAT is excluded or included in their display or quoted prices.
You are entitled to a refund of any VAT paid on goods purchased when leaving Namibia and South Africa, provided that:
You are a visitor and not a resident in Namibia and South Africa;
You possess a valid passport with a valid visa if required;
Your purchased the goods in Namibia and South Africa and are taking them out of the country;
The value of the goods exceeds R250.00; and
You can provide proof of purchase and the amount of VAT paid. Remember to keep all till slips and invoices.
You can claim a VAT refund at major international departure points:
Windhoek International Airport
Johannesburg International Airport
Durban International Airport 
Cape Town International Airport. 
Banks
Banking Hours:
Weekdays 09h00 - 15h30 
Saturdays 08h30 - 11h00 
All major banks operate Automatic Teller Machines (ATM-s) at all cities, most towns, most airports and some fuel (gasoline) filling stations. 
Most ATM-s operate 24 hours a day, seven days a week. Most ATM-s are interlinked, so you can use an ATM belonging to any bank. However, the service fee is usually higher if you use an ATM belonging to another bank. Take care never to reveal your pin number or personal code to anyone under any circumstances.
Gratuities\Service Charges
Gratuities are not included in bills. The standard gratuity is 10% of the total bill. You need only give gratuities if you are satisfied with the service provided. Please be advised that Budget staff do not expect any gratuities as we are a service company.
Business Hours for Shops and Stores
Typical retail hours are:
Weekdays 09h00 - 17h00 
Saturdays 09h00 - 13h00

Mercedes-Benz 13 seater bus to rent

Related useful links:

• Banks and bureau de change in Windhoek
• Namibia information
• Malaria information
• Self-drive tours
• Health information
• Currency exchange rates and other money matters
• HOW NOT TO DRIVE

Reservations & information agent:

Elena Travel Services & Car Hire CC
P.O. Box 3127 Windhoek, Namibia
Fax:  +264 61 244558
E-mail: info@namibweb.com

To book:

1) you can fill in our booking form and fax it back or sign, scan and e-mail it back to us indicating a method of payment
2) you can e-mail us requesting information and/or rates

Reservations are only accepted in writing: by fax or via e-mail.
Final availability confirmation: in writing: by fax or via e-mail.

See also: Terms & conditions, Payment options and Cancellation policy

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